The Key To Picking Software For Your Business
Organize Your Stakeholders
First, get your stakeholders in order. Every employee of your organization that has a vested interest or role in choosing software should be accounted for.
Here’s an example of who could be a stakeholder: your immediate team members, team managers, security team members, tech team members, and your customers.
How To Choose Your Software Needs
Now, you have to figure out what you want from your new solution – features, functionality, workflow, etc. At this point, there’s a divide between experienced buyers vs. first-time buyers.
For each buyer type, the process is slightly different. As an experienced buyer, there is familiarity with the software you want. You’ve used it before or you already have a solution that’s in need of an upgrade or replacement. When you have experience with solutions, you evaluate your current system. This includes – creating a list of what you like and dislike about the current system, outlining what we want to improve and how you imagine those improvements can be made.
Where To Find Business Software?
The actual search for a vendor differs from software to software. Some have well-known vendors that pop into your mind immediately when you think of a particular software. Others need a deeper dig and are discovered through different sources.
Content resources: If you can get hold of a buyer’s guides, different business’s handbooks and more, for particular software, read them.
Choose The Software That You Would Like To Demo & Try
Once you have the vendor list in hand, it’s time to start contacting the ones you’re interested in. Usually, we have a pretty long list of companies to contact (10-15), but it’s worth reaching out to as many as you can. If the vendor offers a demo, take it. When you’re taking the demo, keep these things in mind.
Decide who should attend (refer your stakeholder doc) and ensure they’re available
Be aware of the features you want
Prepare the questions you want to ask
Software Vendor Evaluation And Selection Process
After the demo, there should be 3-5 vendors who will qualify. If you have more than 5 vendors on your list, be brutal and bring the list down to only 5.
Present your findings to the head of the team or your CEO, or any other decision making authority. Include pros, cons, features, price, support team response, etc. in your report. Make your decision based on these reports.